Folks, I  noticed some strange issues with Apple over the last 6 months  
and I'm beginning to wonder.  First, our friends in Cupertino introduce  
iPhone 6 months before it is ready (they almost always aim for  
immediate availability after a major product announcement.)  This  
leads to uncontrolled hype that no company - not even Apple - can live  
up to.  Then they announce they will sell 10 million iPhones by the  
end of 2008 BEFORE they sell a single one.  One would think they  
would give the product a few weeks on the market before making such  
claims (they really have nothing to gain but now a lot to live up to.)

Finally they release the iPod touch yesterday and one of the key  
features - WiFi music downloads - isn't working.  In fact we're seeing  
that even the ringtones in iTunes seems to be broken.  How  
uncharacteristic for a company who has a history (as I mention in my  
free eBook available on the right of this page) of surprising and  
delighting its customers.  Right now many of those customers are  
asking "what's going on?"  Surprised for sure. Delighted, no.

In my next post I'll give you my answer - what's yours?